Orbix Crypto Exchange Review: Thailand's Bank-Backed Platform for Safe Spot Trading

If you're in Thailand and looking for a crypto exchange that feels secure, regulated, and built for everyday users, Orbix is one of the few platforms you should seriously consider. Unlike global giants like Binance or Coinbase that offer hundreds of coins and high-leverage trading, Orbix does one thing well: it gives Thai users a safe, simple, and bank-backed way to buy and hold cryptocurrency. It’s not for advanced traders chasing 50x leverage or exotic altcoins. But if you want to avoid scams, understand your taxes, and sleep well at night knowing your assets are protected, Orbix delivers.

What Is Orbix, Really?

Orbix isn’t a new startup. It started as Satang in 2017 - one of Thailand’s first crypto exchanges. In October 2023, it was bought by Unita Capital, a subsidiary of KasikornBank, Thailand’s third-largest bank. That’s not just a name change. It’s a complete upgrade in trust, security, and regulatory backing. The rebrand to Orbix wasn’t marketing fluff - it was a signal that this platform now operates under the strict oversight of Thailand’s Securities and Exchange Commission (SEC).

Today, Orbix is the only Thai crypto exchange owned by a major bank. That means your funds aren’t sitting on some anonymous offshore server. They’re protected by the same compliance systems that safeguard Thai banking customers. The platform’s mission? To be “The Cryptonians’ Capital of Opportunities.” In plain terms: make crypto accessible, legal, and safe for regular Thai people.

Security: The Gold Standard in Thailand

When it comes to security, Orbix doesn’t just meet standards - it sets them. It’s the first and only crypto exchange in Thailand to hold three ISO certifications:

• ISO 27001:2013 - for information security management
• ISO 27701:2019 - for privacy protection
• ISO 22301:2019 - for business continuity

That’s more than most banks in Southeast Asia have. These aren’t just badges on a website. They mean Orbix runs regular penetration tests, stores 95%+ of user funds in cold storage, encrypts all data with SSL, and has backup systems ready to kick in if a server fails. No other Thai exchange can say that.

On top of that, Orbix offers two-factor authentication (2FA) and a unique feature called Wallet Lock. This lets you manually freeze your wallet with one tap. If you suspect something’s off - or just want to lock your crypto while you’re on vacation - you can do it instantly. Users say this feature gives them “peace of mind.” And in a market where scams are common, that’s worth more than any trading fee discount.

Trading: Simple, Safe, No Leverage

Orbix doesn’t offer futures, margin trading, or leverage above 1x. If you’re used to Binance’s 125x leverage options, this might feel limiting. But that’s the point. Thailand’s SEC bans high-risk derivatives to protect retail investors. Orbix follows the rules - and that’s why it’s trusted.

What you get instead is clean, spot trading. You buy Bitcoin, Ethereum, or any of the 45-50+ supported coins - and that’s it. No complex charts, no margin calls, no liquidations. Just buy, hold, and sell. The trading fee is a flat 0.25% on every trade. No hidden fees. No tiered pricing. No surprises.

And yes, you can only trade in Thai Baht (THB). No USD, EUR, or GBP pairs. You can’t deposit dollars directly. This isn’t a flaw - it’s a feature. It keeps the platform tightly integrated with Thailand’s banking system. You can deposit THB via bank transfer, credit card, or debit card. Withdrawals are just as easy. The platform doesn’t try to be global. It’s built for Thailand, and it works.

Features That Actually Matter

In 2024, Orbix launched three tools that most exchanges don’t even think about - because they’re focused on complexity, not simplicity:

• Wallet Lock - as mentioned, freeze your wallet with one click. No need to log out or move funds.
• Price Alert - set notifications for when your favorite coins hit a target price. Gets sent via push or email. No third-party apps needed.
• orbix Balance - an automated profit/loss tracker. It calculates your gains or losses across all your holdings in real time. No manual spreadsheets. No confusion.

These aren’t flashy gimmicks. They’re practical tools for people who don’t want to be full-time traders. You don’t need to know what a candlestick pattern is to use them. You just need to care about your money.

Supported Coins and Limitations

Orbix supports 45-50+ cryptocurrencies. That includes Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), Polkadot (DOT), and a few Thai-specific tokens like OBX (Orbix’s native token). It’s not as wide as Binance’s 1,000+ coins, but it’s enough for most users. The platform doesn’t list random meme coins or tokens with no real use case. Every coin goes through a strict review process by the SEC and Orbix’s team. If a coin becomes risky - say, the team disappears or the project gets flagged - it gets delisted. That’s rare in crypto. Most exchanges just keep listing anything that gains hype.

Big limitation? You can’t use Orbix if you’re outside Thailand. The platform blocks users from the U.S., Iran, Iraq, and a few other countries. If you’re not a Thai resident or legally eligible under Thai law, you can’t sign up. No VPNs. No workarounds. This isn’t a loophole - it’s compliance. And for Thai users, it’s a major advantage.

Performance and Reliability

In October 2025, TradingFinder reported that Orbix had grown its trading volume market share in Thailand by 5x in just one year after its rebranding. That’s massive growth in a market with over 3.5 million crypto users. It means more people are choosing Orbix over Bitkub, Zipmex, and other local exchanges.

Why? Because it’s stable. During the big crypto crashes in 2024, Orbix stayed online. No downtime. No delays. No “maintenance” excuses. Users on the Google Play Store consistently mention this. One wrote: “When Bitcoin dropped 20%, my other apps crashed. Orbix kept working. I sold and moved to cash. That saved me.”

The Android app has over 500,000 downloads and a 3.7-star rating from 2,001 reviews. Most complaints? Slow KYC verification and not enough coin options. But the positives? Easy interface, fast bank deposits, and responsive support.

Customer Support: Always There

Orbix offers 24/7 customer support through email, phone, live chat, ticket system, and even in-person visits to their Bangkok office. That’s unheard of for most crypto platforms. Most exchanges offer chatbots or reply in 48 hours. Orbix answers calls during Thai business hours and has a team ready outside those hours for urgent issues.

Verification can take 1-3 business days, which is normal for a regulated exchange. You’ll need your Thai national ID and a local bank account. Foreign residents can apply too, but they need extra documents approved by the SEC. The process isn’t instant, but it’s transparent. You get updates via email. And if you’re stuck, support helps you through it.

Who Is Orbix For? Who Should Skip It?

Choose Orbix if:

• You live in Thailand
• You want to buy crypto safely, not speculate wildly
• You trust banks and government oversight
• You want features like Wallet Lock and automated P&L tracking
• You don’t need leverage, futures, or 100+ altcoins

Skip Orbix if:

• You’re outside Thailand
• You want to trade Bitcoin futures or use USDT as your base currency
• You need access to hundreds of obscure tokens
• You think crypto is a get-rich-quick scheme

Orbix isn’t trying to be everything to everyone. It’s trying to be the most trustworthy option for Thai citizens. And so far, it’s working.

The Bigger Picture: Why This Matters

Thailand’s crypto market is growing fast. The SEC expects 5 million users by 2026. And Orbix is leading the charge. With KasikornBank’s backing, it’s not just another exchange - it’s part of the country’s financial infrastructure. That’s huge. In most countries, crypto is seen as risky and unregulated. In Thailand, it’s becoming mainstream - and Orbix is the bridge.

Other exchanges might have more coins. But none have the same level of security, compliance, and banking trust. Orbix proves you don’t need chaos to succeed in crypto. Sometimes, the safest platform is the best one.

Final Thoughts: Trust Over Hype

In crypto, the loudest platforms are often the riskiest. Orbix doesn’t shout. It doesn’t promise moonshots. It doesn’t offer 100x leverage or 500 coins you’ve never heard of. But it does something rarer: it keeps its promises. Your money is safe. Your data is protected. Your trades are legal. And if something goes wrong, real people are ready to help - day or night.

For Thai users, Orbix isn’t just another exchange. It’s the most responsible choice. And in a market full of noise, that’s the most valuable thing you can find.